Can you help me complete my order?
What payment methods do you accept?
Why isn’t my credit card being accepted?
Where is my order?
How do I know my order was successful?
Who do I contact is there is a problem with my order?
How do I create a new account or update my details?

What if I have changed my mind about an item?
What if my item is faulty?
What if the item I received is not the one I ordered?
How long do I have to return my purchase?

How much does shipping cost?
How long will my delivery take?
What could delay my order?
How do I track my order?
Do I need to sign for the delivery?
I’ve missed my delivery, what now?
Do you ship internationally?
Can I change my delivery address?

What is my ring size?
What if I need my ring to be re-sized?
How do I care for my Riari J'Dorn diamonds jewellery?
How can I provide feedback?
What does carat mean?
Can you do engraving?